Are you writing SOPs while your deal flow is dying? I see this constantly. Operators documenting processes for a business that doesn’t have customers. They optimize systems that don’t produce revenue. They’re playing business instead of running one. Let me show you what this looks like at scale. Cracker Barrel’s CEO had a problem. Traffic […]
Don’t Make this $750M Mistake Read More »
Most business owners think they need more software. They’re wrong.I see founders spending 67% of their revenue on SaaS subscriptions—working to fund their tools instead of themselves. That’s backwards. Here’s the truth: you can’t automate your way to revenue. Software is for making existing work efficient. But if you don’t have work worth making efficient,
Why I’m the Slowest Person to Add Software (And I Built One) Read More »
I was recently speaking to a friend, and he told me about a person he recently let go. Within two weeks of hiring her, he was frustrated. “She’s not fixing anything,” he told me. “What did you expect?” I asked.“ She told me she had 15 years of experience, and I expected her to know
The two reasons to hire someone! Read More »